RESERVATIONS
Reservations
The most Advanced Tour Operator Booking Software for Activity & Tour businesses.
ONLINE RESERVATIONS
Attractive online reservation widget that will raise your conversion rates.
INTUITIVE
As easy-to-use for frontline staff creating reservations as for high-level management to pull complex reporting.
GROUP SALES
Innovative, mobile-friendly dashboard allows lead guest to manage their large group and collect individual payments from group members.
INTEGRATIONS
Compatibility with various applications including AirBNB, Booking.com, VRBO, Smartwaiver, MailChimp, Viator and many more.
STAFFING & RESOURCE MANAGEMENT
Easily assign your team to shifts as well as enable them to view work schedules from their cell phone.
Marketing
Automate your client communications in a clean professional way with customizable email tools. Using Flybook data intelligence, your business can effectively market during low season by utilizing promotions and special events to fill capacities.
- Measure ROI’s
- Automate Reminders
- Pre-populate Confirmation Messages:
Quickly send confirmations and receipts in just a few clicks.
- Gift Certificates:
Use pre-designed templates to market specific products or combos. Email professional certificates or automatically print and ship to customers. Codes can be applied to specific products and they can have blackout and expirations dates associated.
- Gift Cards:
Offer clients the option to gift an open-ended amount or an amount pre-defined by you ($50, $100…etc).
- Promotional Codes:
Promotional / Discount codes can be created and marketed through ads for fundraisers or in-house. Use advanced features such as expiration dates, mass import codes from 3rd parties and more.
- MailChimp Integration:
Connect your Flybook client database to MailChimp. New clients are automatically shared and added to your MailChimp account and lists.
- Thank You Messages:
Pre-populated “Thank You” emails are quick and easy to send.
Smartwaivers
Guests who book online or via phone arrive ready-to-go having already completed and signed their waivers. Digital waivers are not only made simple in The Flybook but they also automatically link to reservations, making checking in groups super fast.
Calendar
SMART & FLEXIBLE CALENDAR
Beyond a static calendar, users drag and drop to quickly make changes.
REAL TIME AVAILABILITY
See real-time availability of inventory, staff and resources.
CUSTOMIZE
Customize what resources, staff and activities are displayed, change colors and more.
STICKY NOTES
Provide key reservation details at a glance.
AVAILABILITY
Establish availability by the time of day and day of week.
FILTERING
Provides a clean view of your busiest days, weeks and months.
Kiosk
The Flybook is an innovative industry leader with our unique and intuitive kiosk interface. Use the interface with anything from an Ipad or Android tablet to sophisticated custom kiosk hardware. Customers can buy tickets based on real-time availability and sign waivers without holding up the line.
Reporting
- Extensive Reporting: End of day, accounting and marketing detailed reports on all major actions.
- Accurate Data: Accurate records for your accounting needs.
- Data Exporting: Download and print spreadsheets
Agents
- Increase sales by partnering with agents
- Extend the reach of your brand
- Agents can book in person or online for you
- User-friendly agent portal
- Automated commission payout
Guide Scheduling
- “My Calendar” for guides including info for their trip.
- Guides can set their schedules – both availability and blackout days.
- From the Backend or a client booking, assign/request a specific guide.
- Guide notification tools.
- Payroll reports to track and pay according to your processes.
Groups
Innovative, mobile-friendly portal allows guests to manage their group.
- Lead Clients Manage Groups: Lead client can manage their large group’s payments, waivers and profiles from their mobile device.
Rain Checks
Create and issue rain check on demand, even for large groups, in a matter of seconds.
Print them out or email them to customers.
Back Office
Easily stay on the go with a mobile and tablet responsive back office.
Rental Dashboard
View a daily list of your rental activity for today or any given day in the future or past. See which clients have checked in vs. out or when they are due to pick up and return.
Deposit & Payments
Collect deposits to secure reservations and choose to auto-collect remaining payments, depending on your company policy.
Lessons, Classes, Camps
Manage lessons and camps from online booking (or backend) through payment and automated email and text communications.
Land Use Reporting
Enter land use and permitting details for each activity to make post-use reporting fast and simple.
